DELTAreallySUCKS.com Website Privacy Statement
This document was last updated on June 24, 2009.
1. Acknowledgment and acceptance of termsDELTAreallySUCKS.com, ("we", "us", "our") is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our Website. By accessing DELTAreallySUCKS.com, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. Participating Merchant Policies
Related services and offerings with links from this Website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective Website. Online merchants and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. Information We Collect and How We Use It
We collect certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
a. Web Server Logs.
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
b. Personal Information from Users
Visitors to our Website can register to purchase products. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a product or service, we will request financial information. Any financial information we collect is used only to bill you for the products you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
We reserve the right to share aggregated site statistics with partner companies, but do not allow other companies to place cookies on our Website unless there is a temporary, overriding customer value (such as merging into one of our sites that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
4. Unsolicited Idea and Other Information Submission Policy
We, or any of Our employees, volunteers, or other affiliated entities, do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product or service enhancements, processes, materials, marketing plans, new service or product names, or any comment, complaint, compliment, etc. about Delta Air Lines, or any other entity, which includes Us. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“submissions”) in any form to Us or any of Our employees or affiliated entities. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Our products, services or marketing strategies might seem similar to ideas submitted to Us. If, despite Our request that you not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your submissions.TERMS OF IDEA OR OTHER SUBMISSIONS
You agree that: (1) your submissions and their contents will automatically become Our property, without any compensation to you; (2) We may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation that We review the submission; and (4) there is no obligation to keep any submissions confidential.
You further agree that: (1) submitting comments directly or indirectly to Us, regardless of submission method, instead of registering in the forums and entering comments there, may result in the creation of a forum account with a username of Our choosing for the purpose of posting such submission(s) in a public forum; (2) you may be provided with login information that will enable you to edit any posts made under your username; and (3) while an attempt may be made to remove any personally identifying information (this does NOT include any name(s) attached to the submission) from your submission, we are not under any obligation to do so.
5. Use of Web Beacons or GIF files
Our Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our Website and how you use the site. We prohibit Web beacons from being used to collect or access your personal information.
6. Accessing Web Account Information
We will provide you with the means to ensure that personally identifiable information in your Web account file is correct and current. You may review or modify this information by logging into your account, if applicable.
7. Changes to this Statement
We have the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
8. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact or send your comments to :
We will use commercially reasonable efforts to promptly respond and resolve any problem or question.